What’s in it for you? Breaking down Home Concierge and the Neighbor Plan

July 10, 2025

Home projects stacking up? You’re not alone. For many Indianapolis homeowners—especially busy families and professionals—finding trustworthy help for home maintenance can be a real challenge. The endless search for reliable contractors, the stress of managing repairs, and the risk of costly emergencies all add up.

That’s why Neighbor Serve was created—by frustrated homeowners, for frustrated homeowners. Our mission is simple: make caring for your home easy, affordable, and neighborly by connecting you with vetted, local home service pros you can trust. With two flexible options—the Neighbor Plan and Home Concierge—we help you save time, save money, and stress. 

This article breaks down the real ROI of each plan, so you can see which fits your lifestyle and brings the most value to your home.

Key Terms and Concepts

Home Concierge:
A home concierge is your personal home manager. Neighbor Serve’s concierge service takes the guesswork and hassle out of home care by connecting you directly with vetted, locally-owned contractors for everything from lawns to remodels. We get to know you and your home, recommend the right Indy-owned pro for your project, and are the one call for your home.

ROI in Home Services:
Return on investment isn’t just about dollars saved—it’s about hours reclaimed, headaches avoided, and the confidence that comes from knowing your home is in good hands. With Neighbor Serve, ROI means more time for what you love and fewer worries about your biggest investment.

Luxury Home Maintenance vs. DIY:
Neighbor Serve’s approach is proactive and personal. Instead of scrambling for help or relying on big national chains, you get a curated network of Indy’s best, locally-owned pros—nominated, vetted, and trusted by us (and used in our own homes).

The Neighbor Plan ROI Breakdown

Neighbor Plan Features:

  • Access to vetted, local contractors: From lawns to remodels, we connect you with a curated list of the best local pros
  • Exclusive Member Offers: Save big with deals like $200 off fencing, free HVAC tune-up, $500 off remodels, and 10% off plumbing
  • Priority Service: Get faster responses and scheduling from our network.
  • Cancel Anytime: Just $8/month, no long-term commitment
  • Simple, Human Support: No more asking Facebook for recommendations or wading through endless online reviews

ROI Examples:

  • Time Savings: Skip the search and get matched with trusted pros in minutes. One request connects you to the right contractor for your job—no more endless calls or emails.
  • Money Savings: Use just one or two member deals per year (like $200 off fencing or a free HVAC tune-up) and your plan pays for itself—plus more.
  • Peace of Mind: Every contractor is nominated and vetted by our team. We’ve reviewed over 1,500 Indiana contractors but only invited 75 to join—so you get Indy’s best
  • Proactive Upkeep: With reminders and seasonal checklists, you’re less likely to face costly emergencies.

Who is it for?

  • Homeowners who want occasional help and exclusive deals.
  • DIYers who want a safety net of trusted pros.
  • Anyone looking for a low-cost, low-commitment way to upgrade their home maintenance strategy

The Home Concierge Plan ROI Breakdown

Home Concierge Plan Features:

  • Personal Home Concierge: A dedicated expert who manages your home’s needs, from a seasonal home plan to vendor coordination.
  • Home Kickoff & Visit: We get to know your home and your preferences to ensure the best care.
  • Project Oversight: We assist with everything—budgeting, scheduling, communication, and follow-up
  • Priority Scheduling: Our contractors take care of our Home Concierge clients and ensure priority scheduling. 
  • Home Hub Organization: We build you a custom digital hub that includes a seasonal plan, vetted contractor portfolio, key home info, and more. 

ROI Examples:

  • Time Savings: With a dedicated concierge, you reclaim your time (30+ hours per year). No more managing multiple contractors or chasing down quotes—your concierge handles it all.
  • Money Savings: Proactive maintenance catches small issues before they become expensive repairs. Exclusive deals on services like fencing, HVAC, and remodels add up fast.
  • Lifestyle ROI: Enjoy true peace of mind knowing your home is being managed by a professional. Your weekends and evenings are yours again.
  • Long-Term Value: Consistent, expert care preserves your home’s value and prevents the expensive fallout of deferred maintenance.

Who is it for?

  • Dual-income households, busy families looking for help, and/or high-achieving professionals.
  • Homeowners who want zero hassle and total peace of mind.
  • Anyone who wants to treat their home as a valuable asset, not a burden.

If you want peace of mind with zero hassle, the Home Concierge Plan is worth every penny.

 

If you’re more hands-on but need professional help a few times a year, the Neighbor Plan could be your match.

Conclusion

At Neighbor Serve, we believe home care should be simple, local, and personal. Whether you want access to Indy’s best pros or a dedicated concierge to manage it all, our plans help you save time, worry less, and care for your home with confidence. The ROI isn’t just about money—it’s about freedom, peace of mind, and smart planning for your most important investment.

Want to learn more about how Neighbor Serve can help you reclaim your time and protect your home’s value?