What do a registered nurse, a Chick-fil-A veteran, and a top-tier painting contractor have in common? They’re all the same person: Manny Navarrete, owner of Priority Painting and Finishes.
Manny’s unique background in healthcare and elite customer service is the secret sauce behind his company’s success, and it’s why he perfectly embodies the two principles we value most in our Pro of the Month:
- Service – How do you go above and beyond to serve our neighbors?
- Community – How do you give back to our Indy community and the NeighborServe contractor co-op?
Building on a Multi-Generational Legacy
Manny’s journey is rooted in a multi-generational story. When he took over his father’s business in 2016, he inherited a legacy of local service. But he’s taken it a step further, blending his family’s trade experience with an elite focus on customer care to build a collaborative, modern company.A Service Built on Empathy in Action
Manny’s background in healthcare and customer service translates directly into how he runs his business: everything is focused on reducing homeowner stress. This service-first mindset was put to the test recently with a high-stakes job for a key Home Concierge client. In a multi-million-dollar home, we had a narrow window to complete interior painting before the new residents’ movers arrived. We called Manny, and he sensed the urgency. He smartly redirected one of his professional crews to the job, solving the problem immediately and ensuring that the relationship between the homeowner and the new resident started off perfectly.Deep Indy Roots and a Collaborative Spirit
Manny is a true believer in the power of a local network. “We want to serve the community, we want to serve the people that are around us, and we cross paths here in the, you know, Meijer, Menards, whatever it is,” he says. His commitment to community is clear. Just as he was referred to us by a fellow contractor, he pays it forward by connecting others to the co-op, including The Bare Minimalist and the team at California Closets. This spirit of mutual support is the driving force behind the NeighborServe community.Tips for Homeowners
When looking for a painting contractor, Manny advises homeowners to look past the technical jargon. The most important question isn’t about the number of coats, but about the company’s process. Ask them: “How will you work with my family’s schedule to minimize disruption?” “I really like contractors that are more focused on you as a customer and how we can help you deliver this project with the least amount of stress and anxiety as possible,” Manny explains. “A great contractor understands they are a guest in your home and works to make the process smooth and respectful.”Why We’re Proud to Partner with Manny
Manny Navarrete is our Pro of the Month because he perfectly embodies the Neighbor Serve core: exceptional service to homeowners and a deep commitment to our contractor community. His 3-year warranty and multi-generational history demonstrate his commitment to delivering quality service. But it’s his collaborative spirit, actively referring fellow home services pros like The Baer Minimalist and California Closets, and learning from mentors like Page Construction, that truly strengthens our local contractor network and makes him an invaluable partner.A Few of Manny’s Local Favorites:
- Page Construction Services: A key mentor and collaborator who Manny considers the “mom and dad of the construction world” for him.
- HomeSense: The trusted contractor who first introduced Manny to the NeighborServe co-op.
- The Baer Minimalist & California Closets: Two of the local pros Manny has referred into our network, strengthening the co-op for everyone.
- Broad Ripple Village Association: Representing Manny’s favorite neighborhood to hang out in on the weekends.
- Chick-fil-A: Although not local, Manny admires the service model for its customer-first approach and respect for its team.
